Each physician works one on one with a fertility nurse coordinator and clinical administrative assistant to care for each patient. Together this trio works alongside our patients from the initial consultation all the way through to graduation.
FERTILITY NURSE COORDINATOR
In addition to the physicians, our fertility nurse coordinators are often a primary point of contact with our patients for questions, cycle updates, and results. They help coordinate the care and treatment of our fertility patients by providing education and counseling regarding what to expect throughout the diagnostic and treatment processes. Our nurses provide ovulation induction (OI) and in vitro fertilization (IVF) procedure teaching, coordinate patient treatment plans in conjunction with established clinical protocols, and maintain a compassionate environment by providing emotional and psychological support to our patients and their families.
Each fertility nurse coordinator at Shady Grove Fertility is a registered nurse (RN), most of whom have previous experience in a women’s health setting, whether it be at an OB/GYN office or in a hospital in the labor and delivery unit. Upon starting at SGF, each nurse goes through a rigorous fertility training before beginning to work with patients.
CLINICAL ADMINISTRATIVE ASSISTANT (CAA)
Providing support to patients, physicians, and nurses, is role of your clinical administrative assistant. All CAAs have experience in the medical field, many of whom were previously medical assistants or patient service representatives. At Shady Grove Fertility, the primary role of your CAA is to coordinate your care by scheduling follow-up and monitoring appointments, obtaining prescription authorizations, coordinating lab work and results, and answering general questions. You can certainly rely on your resourceful CAA to help you find answers and point you in the right direction.