Welcome SGF patients

First things first, our team is here to help! No matter the question or obstacle, you should feel supported through every step of your care at our centers.

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Injection tips
Virtual consult tips
Patient support
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Patient Portal

Click the Patient Portal login link below to access you account

Your user name for the patient portal is your email address. If you are experiencing an issue outside of those outlined above, call your local office or nurse/clinical team for more assistance.

  • Step 1: To reset your password, click the “forgot password” link found below the username and password fields when logging into the portal.
  • Step 2: You will receive an email with a link to reset your password. If you did not receive this email, check your spam, junk, and All Mail (gmail) folders. We have found the email often is there.
  • Step 3: Once you have found the email, follow the prompts to reset your password.
  • Step 4: If you did not receive an email, reach out to your SGF office and speak with the front desk to further address the issue.

If you are experiencing an issue outside of those outlined above, call your local office or nurse/clinical team for more assistance.

Forms

Before your appointment, you will receive an email and text message from Phreesia, our private, HIPAA-compliant, electronic patient intake system, prompting you to complete your New Patient paperwork. If your New Patient paperwork is not submitted three business days before your appointment, it will be canceled and need to be rescheduled.

Before your appointment, you will receive an email and text message from Phreesia, our private, HIPAA-compliant, electronic patient intake system, prompting you to complete your New Patient paperwork. If your New Patient paperwork is not submitted three business days before your appointment, it will be canceled and need to be rescheduled.

Shared Help Application
Fertility Finance Brochure

Acupuncture and Massage Form

Nutrition Form

Medical Records Release

NOTE:  There is a charge of $6.50 flat fee for all records delivered electronically. For records delivered via mail there is a fee per page + $0.90 processing fee + tax + postage for records delivered via mail. CIOX Health has been contracted to provide this service and will invoice you directly.  Please do not send payment to SGF.  Please allow up to 30 days for records to be processed.

Online bill pay

Easily pay deposits and statement balances online.
By clicking the link below, you will be sent to third-party website, where you can safely and securely make online payments.

SGF Atlanta – pay a deposit
SGF Atlanta – pay a balance
SGF Colorado – pay a deposit
SGF Colorado – pay a balance
SGF (DC, MD, NoVA, Pittsburgh) – pay a deposit
SGF (DC, MD, NoVA, Pittsburgh) – pay a balance
SGF Carolinas – pay a balance
SGF Carolinas – pay a deposit
SGF Houston – pay a deposit
SGF Houston – pay a balance
SGF New York – pay a deposit
SGF New York – pay a balance
SGF Pennsylvania – pay a deposit
SGF Pennsylvania – pay a balance
SGF South Virginia – pay a deposit
SGF South Virginia – pay a balance
SGF Tampa Bay – pay a deposit
SGF Tampa Bay – pay a balance

Third-party payments

Cryopreservation or annual storage fee: For patients who are opting to cryopreserve embryos, eggs, and/or sperm, and/or monthly storage fees, payments can be made to Embryo Options.

Embryo Options login
Embryo Options sign up

PGT-A UnlimitedTM: For patients who are selecting the PGT-A UnlimitedTM program, payments can be made to Fertility Access.

Fertility Access payments

Anesthesia: For patients who have received anesthesia services, payments can be made to Shady Grove Anesthesia Associates.

SGAA payments

2023 Shady Grove Fertility

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