Success in patient care results begins with a fully integrated medical team who offers tailored treatment approaches that are specific to each patient’s individual needs. Our promise to deliver compassionate, holistic care for every patient is not just something we say, it’s something we practice every day.
MEET YOUR PRIMARY CARE TEAM
Shady Grove Fertility has become one of the largest fertility centers in the nation because we are able to offer patients the best of both worlds—individualized care and consistently exceptional pregnancy rates. We achieve this balance through a concerted effort to ensure you have clear points of contact at all times through clearly defined patient care teams. As a patient, you will have a primary fertility care team comprised of your physician, primary nurse, a clinical administrative assistant, and a financial counselor. This core group, who is in consistent communication with one another, orchestrates every aspect of your care on a daily basis.
Additionally, they will point you to additional support systems such as our integrated Psychological Support Services or holistic fertility therapies through the Wellness Center. During treatment, while you’ll come in contact with other caregivers, you can rest assured that your primary care team monitors your progress and is just a phone call away.
When you choose Shady Grove Fertility, you’re embraced by some of the best expertise in the field, nationally and worldwide. Our dedicated professionals share a passion for their craft that has resulted in outstanding pregnancy rates for nearly 25 years. Working together, this team is able to identify and overcome even the most complex infertility issues:
- Advanced Practice Providers (at some locations)
- Nursing Team
- Fertility Coordinator (RN)
- Clinical Administrative Assistant (CA)
- Monitoring Team
- Medical Assistant (MA)
- Patient Service Representative
- Financial Services Team
AFTER HOURS AND EMERGENCIES
During evenings, nights, and weekends, all telephone calls are routed through an answering service. Our emergency after hours answering service number is 1-800-239-5613 or 301-446-2645.
Please note: the answering service is unable to schedule appointments; however, we will promptly contact the on-call nurse or physician should the need arise. If you have a medical emergency, please do not hesitate to call 911.