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Shady Grove Fertility Staff Blog – Nikia – “You are not alone.”

Introducing the debut of the Shady Grove Fertility Staff Blog –  short articles submitted by our dedicated staffers. Each week we’ll highlight a team member and ways they are here to help you, share their experiences, and what they have learned while being at Shady Grove Fertility. To kick us off, Nikia, a New Patient Liaison, shares her experience.
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Shady Grove Fertility Staff, NikiaName: Nikia
Team Member Since: June 2011
Title: New Patient Liaison

You are not alone.

It seems like everywhere you look there is another cute little baby or pregnant belly or pregnancy announcement. Everyone is getting pregnant it seems, but you. You’ve taken your temperature, pee’d on sticks, only to be disappointed month after month after month by the arrival of that mean witch Aunt Flo. You’re sad, you’re scared, frustrated and tired. All you want is your body to do what it was meant to do, make a baby. There is no one to talk to about it because your friends don’t get it. They went on vacation and got pregnant. They just looked at each other and got pregnant. They JUST RELAXED and got pregnant.

I am Nikia, one of eight New Patient Liaisons at Shady Grove Fertility, and I’m here to let you know that you are not alone. My job is to help answer your questions and schedule your first appointment. When I get calls, I can hear it in your voice. You’re afraid, nervous, not sure what to expect and you definitely do not want to make this phone call. All you want is to have a baby and it was never supposed to be this hard. We know this, we understand your pain and more than that, we understand your goal. We have answers, we have some of the best doctors right here, ready to see you and make your dream come true. This is where my confidence comes from, this is how I can say with certainty, you’ve come to the right place. This is how I can confidently say “Just Breathe” it’s going to be okay. Do not be afraid.

When you pick up that phone to call us, if you’re afraid, it’s OK. If you’re sad, it’s OK. I have cried with callers before and I end the call still in tears because I know you’re in good hands but YOU don’t know that yet. It’s one of the most emotional jobs I’ve ever had. I try to give hope when I can, honest hope. The kind of hope that is backed up by amazing doctors, nurses, and staff behind the scenes that you may not be aware of. And the biggest thing I want to get across is that this is the place to come for answers, for a shoulder, for support, even for a laugh. Don’t be ashamed or embarrassed, you’ve come to the right place at the right time and you will not walk alone any longer.
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Meet Michelle: “Not Your Average Matchmaker

If you are been trying to conceive without success and would like more information or to schedule an appointment with one of the Shady Grove Fertility physicians, please speak with one of our New Patient Liaisons at 877-971-7755.

 

6 Comments

  1. Sakirat Raheem

    January 22, 2013 - 12:17 am
    Reply

    Nikia,
    Thanks for these sweet and hopeful message. I think it is powerful and magnificent that someone can make a great deal of difference not to talk of group of people. I am always scared, nervous, anxious each time I am making appointments, but the wonderful staff at Shady Grove Annapolis have been awesome to me and my husband especially my nurse Jackie and Dr. McKeeby). I am hopeful that mine will be a success story like others.

    • Shady Grove Fertility

      January 22, 2013 - 1:07 pm
      Reply

      Sakirat – It is totally normal to feel nervous throughout the journey, but I am glad to hear that your team has made the difference and helped you through it all. Good luck moving forward!

  2. Cassandra Thomas

    January 10, 2013 - 6:28 pm
    Reply

    Nikia, this is so great! I spoke to you on the phone just a few weeks back (my husband’s name is Nakeia, too). You provided me with so much information and confidence. I’m glad that we chose Shady Grove to assist us in achieving a healthy pregnancy. Of course, I was scared, nervous, and anxious all at the same time, but the wonderful staff at Shady Grove (my nurse Ann and Dr. McKeeby) were able to give us hope and relax some of the frustrations! Thank you for all that you do and I hope others will feel a sense of security once they walk through that door for their first appointment!

    • Shady Grove Fertility

      January 10, 2013 - 6:51 pm
      Reply

      Cassandra – Thank you for sharing with us. You have a great team on your side at Annapolis. Good luck on your journey!

    • Megan

      January 23, 2013 - 2:43 am
      Reply

      Dr. McKeeby is the best! You are in great hands. And thank you Nikia, and all the new patient liaisons for everything you do, I remember calling about a year ago and feeling all of those feelings, and the care, confidence, and complete understanding of the person I talked to definitely made me feel soooo much better. We are expecting our first in March thanks to Dr. McKeeby, Jackie, and everyone at Shady Grove!

      • Shady Grove Fertility

        January 25, 2013 - 3:57 pm
        Reply

        Congrats Megan. That is fabulous news, thank you for sharing!

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